Support worker assisting a participant

Our Vision

To support people with disability to live safely and independently, exercise choice and control, and participate meaningfully in their communities in accordance with the principles of the NDIS.

Inclusive support and community connection

Our Mission

Ada Support provides high-quality, person-centred disability support services that promote independent living and community participation.

We are committed to meeting the NDIS Practice Standards through professional service delivery, continuous improvement, and strong governance.

Our Values

Participant-Centred
We place participants at the centre of everything we do, respecting their choices, goals, preferences, and right to self-determination.
Safety and Wellbeing
We prioritise physical, emotional, and psychological safety, maintaining safe environments and responding promptly and appropriately to risks and incidents.
Respect and Dignity
We uphold the rights, privacy, and dignity of every person and ensure services are delivered free from discrimination, abuse, neglect, or exploitation.
Independence and Capacity Building
We focus on strengths and abilities, supporting participants to build skills, confidence, and independence.
Community Participation
We support meaningful inclusion by enabling participants to engage in social, cultural, and community activities of their choice.
Cultural Responsiveness
We respect and value cultural diversity and deliver services that are inclusive, culturally safe, and responsive to the Northern Territory context.
Quality and Accountability
We maintain high professional standards, strong governance, and a commitment to continuous improvement in line with NDIS requirements.
Integrity and Transparency
We act honestly and ethically, communicating openly with participants, families, and stakeholders.

Participant Rights Statement

Ada Support is committed to upholding the rights of people with disability in line with the NDIS Code of Conduct and NDIS Practice Standards.

As a participant of Ada Support, you have the right to:

  • Be treated with respect, dignity, and fairness
  • Exercise choice and control over your supports and how they are delivered
  • Be involved in decisions that affect your life and services
  • Receive services that are safe, high-quality, and culturally appropriate
  • Have your privacy and confidentiality respected
  • Live free from abuse, neglect, exploitation, violence, and discrimination
  • Access information in a way you understand
  • Provide feedback, raise concerns, or make a complaint without fear of disadvantage
  • Have a support person, advocate, or representative of your choice
  • Be supported to achieve your personal NDIS goals and aspirations

Learn more at the NDIS Quality and Safeguards Commission .

Ada Support listens to participants, respects their voice, and is committed to continuous improvement based on feedback and outcomes.

NDIS support focused on participant rights

Our Services

We deliver NDIS supports across regional and remote communities with a focus on safety, dignity, and practical outcomes.

Accommodation and tenancy support
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Accommodation & Tenancy

Our Accommodation and Tenancy supports in regional and remote areas assist NDIS participants to secure and maintain safe, suitable housing where options may be limited.

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High intensity personal activity support
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Assist Personal Activities – High

We deliver high-intensity personal activity supports in regional and remote settings for participants with complex needs.

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Life stage and transition support
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Assist – Life Stage, Transition

Our Life Stage and Transition supports help participants manage significant changes while maintaining strong local connections.

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Personal activity support
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Assist – Personal Activities

We provide everyday personal activity support across regional and remote communities, assisting with personal care routines and daily living tasks.

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Travel and transport support
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Assist – Travel / Transport

Our travel and transport supports help participants access appointments, employment, education, and community activities.

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Community nursing care
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Community Nursing Care

We deliver Community Nursing Care in regional and remote locations to ensure participants receive essential clinical supports close to home.

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Daily tasks and shared living support
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Daily Tasks / Shared Living

Our Daily Tasks and Shared Living supports assist participants in shared accommodation settings with routines and skill development.

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Innovative community participation support
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Innovative Community Participation

We help participants engage in locally available social, cultural, and skill-building activities to promote inclusion and connection.

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Household tasks support
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Household Tasks

Our Household Tasks supports assist with cleaning, laundry, meal preparation, and maintaining safe living environments.

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Participate community support
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Participate Community

We support participants to actively participate in community life, reducing isolation and promoting meaningful connections.

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Frequently Asked Questions

Who can access your services?

We support eligible NDIS participants, including self-managed, plan-managed, and NDIA-managed participants.

Are you a registered NDIS provider?

Yes. We are a registered NDIS provider and comply with the NDIS Practice Standards.

What supports do you offer?

We offer daily personal supports, community participation, SIL, STA, support coordination, and capacity-building supports.

Can I choose my support workers?

Yes. Choice and control are central to our service delivery, and we match workers based on your preferences where possible.

How do you ensure safety and quality?

We follow strict safeguarding policies, staff screening, training, and ongoing quality reviews.

How do I provide feedback or make a complaint?

You can provide feedback directly to us or contact the NDIS Quality and Safeguards Commission.

What Participants Say

Trusted by participants, families, and support coordinators across regional and remote communities.

Respectful and reliable support

The support workers genuinely listen and respect my choices. Living in a regional area, reliability matters, and this team has been consistent and dependable from day one.

NDIS Participant Regional Area 2026-01-10

They understand our community

Finding quality NDIS services in a remote location is challenging. The team understands local needs, works flexibly, and treats participants with dignity and care.

Family Member Remote Community 2026-01-12

Professional and well-coordinated

Communication has been clear and professional. As a support coordinator, I value how well they collaborate and keep services aligned with participant goals.

Support Coordinator Regional & Remote 2026-01-15

Ready to Start Your NDIS Journey With Confidence?

Our team is here to support you every step of the way.

Contact Us Today
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